The Labour-led Council is delivering emergency food parcels to 500 shielded individuals across Swansea to help them cope with the coronavirus pandemic.
Officers took over responsibility for the service from the Welsh Government around a week ago – and 100% of planned deliveries were made in the first week.
This is helping vulnerable individuals cope with the restrictions that the Covid-19 virus has brought.
Labour Cllr Alyson Pugh, the council’s cabinet member for better communities, said: “These parcels provide a lifeline for people who are shielding and who don’t have family or friends who can help them access food.
“The deliveries are crucial as we help our residents and communities get through this pandemic.
“This is a great effort by our staff who have stepped forward to support the community in new ways whilst their normal roles are on hold due to the temporary closure of our venues or other services. I thank all those involved in this successful operation.”
Around 9,000 Swansea people have been instructed to shield because their medical condition puts them at higher risk of Covid-19.
The council supports them through the shielding period in a number of ways and many services in the council have worked together to provide that support.
The free food parcels available through the Welsh Government’s Shielding Scheme were initially delivered direct to people’s homes in a process coordinated by the Welsh Government, but the scheme is now administered locally by the council which does all it can to ensure the parcels consistently reach recipients without issue.
The council takes bulk delivery of the food parcels on a Monday and delivers the following day.
Officers who have taken on new responsibilities to make this possible – through taking calls, processing information and delivering the parcels – include those from the council’s Cultural Services, Tackling Poverty, Scrutiny, Elections, Democratic Services and Client Transport teams.
The parcels are just one element of the food support the council has put in place during the crisis.
Other council teams are an important part of that support.
They include those from the community, partnerships and destination team, who are supporting food banks, and local area coordinators who, amongst other things, are linking with communities to ensure those that need help with shopping are getting it.
This wider support would also not be possible without third sector organisations, many volunteers and vital support and coordination from Swansea Council for Voluntary Service.
Swansea Council’s response to coronavirus – www.swansea.gov.uk/coronavirusadvice.